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The Consumer Financial Protection Bureau (CFPB) is proposing a rule to require depository and nondepository entities to make available to consumers and authorized third parties certain data relating to consumers’ transactions and accounts; establish obligations for third parties accessing a consumer’s data, including important privacy protections for that data; provide basic standards for data access; and promote fair, open, and inclusive industry standards.  Comments are due by 12/29/2023.
Fast Facts regarding the proposed rule are at:  

Fast Facts: Personal Financial Data Rights Proposed Rule (consumerfinance.gov)

Deficient chatbots that prevent access to live, human support can lead to law violations, diminished service, and other harms. The shift away from relationship banking and toward algorithmic banking will have a number of long-term implications that the CFPB will continue to monitor closely.

Chatbots in consumer finance | Consumer Financial Protection Bureau

https://www.consumerfinance.gov/data-research/research-reports/chatbots-in-consumer-finance/chatbots-in-consumer-finance/

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